Material: These pieces are manufactured in Europe from PLA which is body friendly and biodegradable. This makes it a renewable alternative for other types of plastic. It is also slightly flexible and will deform elastically if a force is applied so it will survive most falls.
Australia & New Zealand
Australia - 2 to 5 business days (shipping calculated at checkout)
New Zealand - 5 to 10 business days (shipping calculated at checkout)
Worldwide - 15 to 25 business days (shipping calculated at checkout, howeverplease note the country your sending the goods may charge duty and taxes, you will need to check with you local customs office to get more information)
Our products are designed suitable for play for children 4 years and up. Some of the smaller items could pose a choking hazard so children should not be left unsupervised while playing. Our dollhouses and dollhouse furniture are not intended for rough play, so please take this into consideration when purchasing. Our pieces are for gentle play.
We hope you will love everything you have ordered from us, but if something isn’t quite right, we have a 14 day returns policy* from the day you receive your order. This applies to full priced and sale items.
*Please check your order upon deliver, as we understand our products are purchased months prior to your little ones birthdays, Christmases, etc.
Our goods (including all special-order, "Made to Order Dollhouses" and "final sale" items) come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Please email our Customer Service team at firstname.lastname@example.org to report damaged or faulty items, and to process your return.
Please note, replacement parts will take up tothree weeksto make before they are then dispatched to you. You will receive an email with the tracking details once it has been sent to you.