We offer a 12 months manufacturers warranty for all our products.
- If your item appears faulty when you receive it, please contact us at firstname.lastname@example.org immediately! (Returned requests cannot be processed after 30 days of receiving product.)
Please email your order confirmation number followed by clear photos of the fault/damage so we can asses each customer's return individually.
Item/s must be returned in original unopened condition (original packaging).
Gift Cards may not be returned.
Original shipping charges are non-refundable for exchanges.
In general, our products are designed to be played with children 4 years and up. Some of the smaller items could pose a choking hazard so children should not be left unsupervised while playing.